FSA Psychology Group Programs

FSA Health & Wellbeing offer a range of options for group programs and support, based on the varied skillset and training of our team. To register your interest in our groups, click through to complete a short registration form. We offer groups on a 'by demand basis', with enrolments open until required numbers are reached. Our groups run within school terms and are targeted at various support needs within the community. We are passionate about delivering group programs that help you reach your goals.

Gerroa is a coastal town near Kiama, in the Illawarra region of New South Wales, Australia

Our service offers a range group programs that vary in fee type and number of participants. Self- and plan-managed NDIS participants are welcome to use their packages toward groups if eligible. Medicare rebates may be available to group participants with a referral from your GP (where a minimum of four participants are registered to attend). You can also discuss with your private health insurer if group therapies are included in your cover.

Per NDIS guidelines, session fees are guided by the number of participants in the group. As such, fees for the groups program you are interested in will be discussed with your once the minimum number of group participants is reached. Funding of group programs will be discussed with you prior to signing a service agreement and consent form.

Current Groups

We are currently recruiting for the following groups for Term 1 2025:

Westmead Feelings Program 1

An emotion-based learning program for children with autism. This program is suitable for young people aged 5-6 with a diagnosis of Autism or aged 7-8 with a diagnosis of Autism and mild intellectual disability.

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Westmead Feelings Program 2

Emotion-based learning for children with autism that is aimed at children who have fluent speech, and who are able to read and write. This program is suitable for young people aged 7-12 with a diagnosis of autism.

LEGO® Club

The LEGO® logo, SERIOUS PLAY®, Imaginopedia™, the Minifigure and the Brick and Knob configurations are trademarks of the LEGO® Group, which does not sponsor, authorise, or endorse this therapeutic group.

Referral & Enquiry

Groups referral

enquiry form

Click HERE

Alternatively, you can contact us on the below methods for additional information

call us

1800 372 000

(option 2)

visit us

1 Lamerton Crescent

Shellharbour City Centre

email us

groups@familyservices.org.au

Group Process

Enquiry

When you have identified a group program you are interested in attending you can complete an enquiry form on our website. Once this has been completed our staff will contact you to acknowledge receipt of referral. In some instances, further information may be required to progress your enquiry and as such, a member of our staff will contact you to gather this. As our groups are run on a by-demand basis your enquiry will be held until a minimum number of enquiries for each group is reached.

Intake

Once a minimum number of enquiries has been reached for your preferred group program our administrative staff will contact you about the completion of a group intake form. This form is sent to you via email and provides our team with important information about your history, current support needs, and goals for attending the group program. After returning this form the clinician’s assigned to the group program will thoroughly review it to better understand what you aim to get out of the group program. During this process you will also receive important information about the group such as dates, times, and fees.

Group Commencement

Our administrative staff will contact you to book in your initial and ongoing group appointments. Initial group sessions often have a focus on group members and facilitators getting to know each other, understanding goals for the program, and outlining what each session will look like.

Our Group Programs Team

FSAP Groups Team

Destinee Conyers

Psychologist

(she/her)
AHPRA Registration: PSY0002414871

Destinee is a Registered Psychologist and joined our team in 2021 as part of her internship to become a registered psychologist. Destinee has about 5 years of experience working in the Illawarra, with a focus on providing psychological support across the lifespan with individuals and in group settings.

Destinee believes all people should have access to affirming care that meets them where they are at. She aims to always build a space of connection, understanding and acceptance that places value on each person's experience.

Destinee works from neuro-affirming and trauma-informed perspectives. Her approach to therapy is relaxed, collaborative, and with younger clients, playful. Destinee has developed social groups for girls, facilitated the Westmead Feelings Program, and is a Certified Facilitator of LEGO ® Based Therapy and a Confident Carers Cooperative Kids Facilitator (CCCK).

Destinee enjoys reading, collecting Pokémon cards, building LEGO, spend time with family and friends, playing video games and exploring new places.

Destinee works Monday to Friday.

What are the benefits of a psychological assessment?

A psychological assessment can help people to better understand their strengths and needs, and provide tailored recommendations to assist their wellbeing across environments. This may include classrooms / workplace modifications and accommodations and suggestions of beneficial follow-up referral support options or interventions. Diagnoses may be provided to help the individual and those around them to better understand their unique experiences.
Where is the psychological assessment conducted?

The majority of assessments we undertake must be completed in-person. Our assessment clinicians are located in our main office at 1 Lamerton Crescent, Shellharbour City Centre. There is ample free parking available nearby. Some assessments may be able to have components, or the entirety completed via telehealth, however please discuss this with us on enquiry.
Who will complete my psychological assessment? Are they appropriately trained?

All of our assessment clinicians are registered psychologists with the Australian Health Practitioner Regulation Agency (AHPRA). Our autism assessment clinicians have been specifically trained in administration and interpretation of autism assessment tools.
How do I enquire about a psychological assessment?

Contact our friendly reception team at 1800 372 000 (Option 2), or send us an email at triage@familyservices.org.au.
Do you have payment plans available?

Yes. Please discuss this with our administrative staff as part of your enquiry.
Can I get a rebate from my health fund?

This is dependent on your health fund. Please reach out to them to get further information on this.
What is your cancellation policy for assessments?

FSA Psychology is fee based due to lack of external funding to provide ongoing sustainability. As such, we are required to enforce cancellation fees where appointments are not attended or where short notice is provided. Appointment reminders are routinely sent via SMS and Email in the lead up to an appointment booking and allow for a minimum of 2 business days’ notice of cancellation. Cancellation requests can be sent via email to triage@familyservices.org.au; by calling our reception on 1800 372 000 (option 2); or by responding to the SMS reminder message. Cancellation and refunds for booking deposit: If you cancel your assessment at least one week prior to the initial consultation, your deposit will be fully refunded. If you cancel with less than one week’s notice and do not reschedule, the deposit will not be refunded. You may reschedule once without losing your deposit. However, if a second reschedule is required, the deposit will be forfeited. Cancellation and refunds for assessment sessions: Cancellations or rescheduling with less than 2 business days’ notice will incur a fee of 25% of the full session cost for the portion of the assessment being cancelled. If we are able to fill the cancelled appointment slot, you will be notified, and the cancellation fee will be waived. However, due to the nature of our service, this is not always possible. Your securely stored debit or credit card will be charged the relevant fee. You will be emailed a receipt following being charged. If you would prefer to pay over the phone or in person, you are required to contact our office prior to the end of the scheduled appointment to arrange your preferred payment. In some cases, future appointments will not be booked until the fee has been paid.