FSA Psychology Therapy
FSA Psychology Therapy service provides 1:1 therapeutic care using a range of evidence-based modalities. While originally founded as Warehouse One7 in 2012 to provide psychological therapy to children and adolescents, FSA Psychology has expanded to support people across the lifespan.​
Our staff specialise in:
anxiety and depression
neuroaffirmative care
supporting parents & carers
LGBTIQA+ affirming practices
understanding child behaviour
grief & life transitions
connection & belonging
trauma-informed care
Referral & Enquiry
Alternatively, you can contact us on the below methods for additional information
visit us
1 Lamerton Crescent
Shellharbour City Centre
Therapy Process
1
Inquiry & Intake
Following completion of the enquiry form, our administrative staff will be in contact with you to acknowledge receipt of referral. If further information is needed to progress your referral a phone call will be booked with our Triage Clinician. Once we have all the relevant documentation, and if your referral is deemed suitable for our service, our Clinical Lead will allocate you to a psychologist who has the skill set to meet your needs.
2
Initial appointment
Our administrative staff will contact you to book your initial appointment. Your initial appointment will primarily be focused on information gathering, with your psychologist working with you to understand your goals.
3
Ongoing appointments
You will work collaboratively with your psychologist to determine the appropriate frequency of sessions, and the amount of sessions you will likely need. Our administrative staff will book these appointments with you.
Fees
Registered Psychologist
Standard 50 minute consultation: $185.00*
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Provisional Psychologist
Standard 50 minute consultation: $90.00
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Clinical Psychologist
Standard 50 minute consultation: $225.00*
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Third-party fees including NDIS
Registered Psychologist Standard 50 minute consultation: $222.99
Provisional Psychologist Standard 50 minute consultation: $156.16
*Medicare rebates applicable with a valid referral
Our Intervention Team
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What are the benefits of a psychological assessment?A psychological assessment can help people to better understand their strengths and needs, and provide tailored recommendations to assist their wellbeing across environments. This may include classrooms / workplace modifications and accommodations and suggestions of beneficial follow-up referral support options or interventions. Diagnoses may be provided to help the individual and those around them to better understand their unique experiences.
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Where is the psychological assessment conducted?The majority of assessments we undertake must be completed in-person. Our assessment clinicians are located in our main office at 1 Lamerton Crescent, Shellharbour City Centre. There is ample free parking available nearby. Some assessments may be able to have components, or the entirety completed via telehealth, however please discuss this with us on enquiry.
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Who will complete my psychological assessment? Are they appropriately trained?All of our assessment clinicians are registered psychologists with the Australian Health Practitioner Regulation Agency (AHPRA). Our autism assessment clinicians have been specifically trained in administration and interpretation of autism assessment tools.
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How do I enquire about a psychological assessment?Contact our friendly reception team at 1800 372 000 (Option 2), or send us an email at triage@familyservices.org.au.
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Do you have payment plans available?Yes. Please discuss this with our administrative staff as part of your enquiry.
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Can I get a rebate from my health fund?This is dependent on your health fund. Please reach out to them to get further information on this.
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What is your cancellation policy for assessments?FSA Psychology is fee based due to lack of external funding to provide ongoing sustainability. As such, we are required to enforce cancellation fees where appointments are not attended or where short notice is provided. Appointment reminders are routinely sent via SMS and Email in the lead up to an appointment booking and allow for a minimum of 2 business days’ notice of cancellation. Cancellation requests can be sent via email to triage@familyservices.org.au; by calling our reception on 1800 372 000 (option 2); or by responding to the SMS reminder message. Cancellation and refunds for booking deposit: If you cancel your assessment at least one week prior to the initial consultation, your deposit will be fully refunded. If you cancel with less than one week’s notice and do not reschedule, the deposit will not be refunded. You may reschedule once without losing your deposit. However, if a second reschedule is required, the deposit will be forfeited. Cancellation and refunds for assessment sessions: Cancellations or rescheduling with less than 2 business days’ notice will incur a fee of 25% of the full session cost for the portion of the assessment being cancelled. If we are able to fill the cancelled appointment slot, you will be notified, and the cancellation fee will be waived. However, due to the nature of our service, this is not always possible. Your securely stored debit or credit card will be charged the relevant fee. You will be emailed a receipt following being charged. If you would prefer to pay over the phone or in person, you are required to contact our office prior to the end of the scheduled appointment to arrange your preferred payment. In some cases, future appointments will not be booked until the fee has been paid.